Cancellation & Refund Policy

1. Introduction

Welcome to Globvendors.com This Cancellation and Refund Policy outlines the terms and conditions regarding cancellations and refunds for both vendors and buyers using our platform.

2.Vendor Subscription & Listing Fees

All subscription and listing fees paid by vendors are non-refundable unless otherwise stated.
Vendors may cancel their subscription at any time, but the cancellation will be effective at the end of the current billing cycle.
No prorated refunds will be issued for the remaining period of the subscription.
In case of an erroneous charge, vendors may request a refund by contacting our support team within 7 days of the transaction.

3. Product/ Service Cancellations and Refunds

• Buyers purchasing products/services from vendors must adhere to the individual vendor’s refund and cancellation policy.
• Vendors are responsible for clearly stating their refund and cancellation terms in their listings.
• If a vendor fails to deliver the product/service as described, buyers may raise a dispute through the marketplace’s dispute resolution process

4. Dispute Resolution

Buyers and vendors should attempt to resolve disputes amicably before escalating to marketplace support.
If a resolution is not reached within a reasonable time frame, the marketplace will mediate the dispute and make a final decision based on evidence provided by both parties
The marketplace’s decision on refunds and cancellations is final and binding.

5. Refund Processing

Approved refunds will be processed within 7-14 business days.
Refunds will be issued through the original payment method used for the transaction.
Any transaction fees incurred during payment processing may be non-refundable

6. Changes to This Policy

Depending on your location, you may have the following rights:
• Globvendors.com reserves the right to update or modify this policy at any time
• Changes will be communicated to users via email or platform notifications.
For any further inquiries, please contact our support team at partner@globvendors.com.